Our Salon Policies

We ask that any cancellations or changes to existing appointments be made 48 hours prior to your scheduled time. This will allow our team the opportunity to fill that space. We do however, understand that emergencies  arise and would greatly appreciate any last minute cancellations, 24 hours or less to be phoned in to 608.825.4998

Cancellations less than 24 hours may be subject to a 50% charge of services booked.

If you do not cancel your appointment and simply do not show up for your scheduled services, you will be responsible for 50% of those services before you are able to book any future appts.

We reserve the right to refuse services to anyone who repeatedly violates our policy.

If you are not completely satisfied with your service, please give us a call within one week of service.  Its a great compliment for us to hear feedback and to be given the opportunity to make it right if we didn’t quite get there at our visit.

Any product that isn’t working for you must be addressed with one week of service and will be exchanged for a new product of equal value or a credit will be given for future product purchases.

COVID -19 and Other Illnesses

Please take into consideration your stylist and those around you. If you are feeling ill, we ask that you kindly reschedule your appointment.

We will continue all sanitation and cleaning practices as normal.

As always, thank you for your support. We wouldn’t be here without each and everyone of you.  

With Gratitude: Anna, Brittany, Jenna, Jordan , Isabella, Grace and Aiyana

*contact the salon with any questions/concerns, we are happy to hear them.